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ISO 9001 quality management assessment recognises continual improvements across business

ISO 9001 quality management assessment recognises continual improvements across business

Fairgrieve Compression Moulding has again secured the internationally recognised ISO 9001 quality management standard with assessors noting a string of improvements made at the business over the past 12 months.

ISO 9001 is designed to help businesses ensure they meet the needs and expectations of customers, employees and other interested parties.

Based on internationally recognised quality management principles set out by the International Organization for Standardization (ISO), it acts as a reassurance of quality and is often an accreditation many businesses seek when choosing suppliers.

An audit carried out in July 2022 highlighted improvements in the efficiency of our factory management and manufacturing processes as a major plus, particularly the reorganisation of the factory floor and better management of materials.

Changes to how the manufacturing process of products is recorded and documented, a new purchasing policy which has reduced excess stock levels and a move managing all records electronically was also praised by assessors.

A ‘robust’ sales orders and review process was also highlighted in an assessment which General Manager Barry Davidson says reflects well on the work of the past 12 months.

“This ISO 9001 assessment report is particularly pleasing as the assessor has identified a significant number of improvements which have been made over the past 12 months and concluded that we have no major unresolved issues going forwards,” he said.

“The assessor was really impressed with the transformation of the factory over the past year in particular, which has seen the workplace organisation dramatically improved.”

“He was also impressed with the changes we have made to bring more efficient processes to all we do, such as changes made to ordering processes and stock management, which have had a significant impact on our profitability.”

£50,000 investment into new factory floor

The next improvement for Fairgrieve Compression Moulding is a £50,000 investment into a complete new factory floor, which again will help improve efficiencies in production with dedicated zoned areas allocated to manufacture, materials and storage.

“It has always been the plan to completely replace the factory floor but we’ve had a lot of work to do to get to the point where it could be successfully managed,” added Mr Davidson.

“It has also had to be planned for a time of the year where traditionally we are not working at maximum output, and August is a time where a lot of suppliers and clients have shutdowns for the summer, so for us it is the ideal time.

“There has still had to be a lot of planning though to ensure we are able to continue the manufacturing processes during the installation of the new floor, with manufacturing lines being zoned off to ensure we continue to meet our production deadlines.

“It is great to have so much positivity around the business, with all this coming on the back of a record month in July in terms of orders completed, and some really interesting discussions ongoing with potential new customers in a very attractive sector.”

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